Be alert for people impersonating Car-Part employees. Do not give sensitive information (search links, usernames/passwords, account numbers, etc.) to anyone unless you are sure they are a Car-Part employee. Do not send this information to email addresses that do not end in @car-part.com.
This morning, a few auto recyclers told us that they received a phone call from someone impersonating a Car-Part employee. This person asked questions about the recyclers' Car-Part services, and asked the recyclers to send sensitive information to an email address that was not a Car-Part.com email address. We are emailing you now to make sure you are aware this is happening, so you can be alert.
Remember:
- All Car-Part employees have an email address and IM account that ends in @Car-Part.com. Don't email or IM Car-Part employees at any address that does not end in Car-Part.com. (For example, [email protected] is suspicious, and is an account that was reported to us as being used in this manner. If you have sent any information to this account, please let us know right away. )
- If you receive a phone call and you're not sure whether the caller is a real Car-Part employee or an impersonator, you can always hang up and call back on our main line at 859-344-1925. Our main office can re-connect you to the right person.
If you receive any suspicious calls or emails, please contact your support rep directly to let them know.
